Phone
The Open Payment System supports businesses of any size, from a single credit controller to a large internationally distributed call centre. For customers who don't want to or can't pay online, you can take payment from them on the telephone – further enhancing customer loyalty.
- We'll set up a web based call centre application for you and your staff to use OPS to collect payments by telephone
- Real time approval means guaranteed payment
- There are no per-user fees for OPS – you can add as many users and call centres as you like
- You can manage permissions to give access to specific parts of OPS to certain users
- There is no IT integration required – you simply need a connection to the Internet and a web browser
- The call centre application is fully compliant with the Disability Discrimination Act
- Your staff can set up payment arrangements and recurring or subscription payments on your customers debit or credit card
- OPS has a full audit trail allowing you to monitor activity for each member of your team or for each customer
- Removes typical credit control excuses by allowing your staff to respond quickly to requests for copy invoices and statements
To find out more about how Open Payment System works, please get in touch with our team, who'll be pleased to provide you with more detail and an online demontration of OPS.
